Mental Health
First Aid Training
Delivered by leading community arts practitioners that champion the power of creativity to support positive mental health
Why train in mental health first aid?
1 in 4 people experience a mental health condition each year. Mental ill health costs UK employers up to £56 billion annually in absence, staff turnover and lost productivity. Organisations are increasingly expected to support mental health – but many leaders feel under-equipped.
Awareness of the importance of supporting mental health is growing nationally, so there’s no better time to train with Soundcastle.
We offer:
- Accredited, structured training that equips your team to recognise early warning signs of poor mental health both in themselves and others, respond effectively, and take appropriate action
- Support in building a culture of psychological safety, stronger internal communication, and leadership confidence
- Practical, accessible delivery from experienced facilitators with real-world workplace insight
Our Mental Health First Aid training will:
- Raise awareness of mental health within your organisation and beyond
- Promote wellbeing in your workplace
- Create a positive and supportive environment for your team
- Challenge stigma around mental health
- Understand factors that can impact mental health
- Develop the skills to support the mental health of your organisation and community
The business benefits:
- Strengthens internal capacity and confidence
- Aligns with duty of care, HR strategy and ESG goals
- Delivers ROI – £5 return for every £1 invested (Deloitte UK, 2020)
- Creates a healthy working environment to attract the best new recruits
- Improves staff retention
- Reduces absence and burnout
Soundcastle is an award-winning charity, delivering innovative community arts programmes across the South East, and training and consultancy across the UK.
We deliver accredited Mental Health First Aid training days, inspired by our work as business leaders with a specialism in workplace wellbeing.
We run transformational, embedded music programmes which increase confidence, reduce isolation and enhance wellbeing in communities facing challenges. We support the mental health of people facing social inequality and we use music and singing to support people to be happier and healthier in their everyday lives.
We are:
- Sector leaders promoting wellbeing and mental health awareness
- Practitioners with lived experience of mental health challenges
- Friendly and empathetic trainers
- Advocates for positive change and breaking stigma
- 5 star rated on Google
EXCELLENT Based on 44 reviews Posted on John KilshawTrustindex verifies that the original source of the review is Google. Last week I completed my Mental Health First Aid training with Hannah from Soundcastle. The two sessions were brilliantly run by Hannah. She has a wealth of knowledge. And she created a very supportive atmosphere when discussing some difficult topics. I have gone away with a greater understanding and confidence of how to help my colleagues and the young people I work with.Posted on Hannah DilworthTrustindex verifies that the original source of the review is Google. Really useful Mental Health First Aid training with a supporting trainer and excellent content. Would definitely recommend.Posted on Chris BuglassTrustindex verifies that the original source of the review is Google. I attended the Soundcastle MHFA online course recently. The trainer was great, and the course was incredibly useful. I learned a lot and have taken away many new ideas for my professional responsibilities, as well as how to support friends, colleagues and others who require help with their mental health challenges. Highly recommended.Posted on Michelle WilkesTrustindex verifies that the original source of the review is Google. Recently completed a MHFA course with Soundcastle through Music Mark and received excellent tuition from Hannah Dunster. The course was well run, resourced and explained, contained opportunities to work with other people on the course despite being via zoom (breakout rooms) which helped with feeling more involved with conversations and role play. Professional discussion and assessment was one to one with support throughout. Would highly recommend.Posted on Abi MunsonTrustindex verifies that the original source of the review is Google. I have just completed the Mental Health First Aid Level 2 course with Soundcastle and can fully recommend it. From start to finish, the experience was engaging, supportive and informative. Hannah created a safe space where participants felt comfortable to share and engaged in the course content. After completing this course, I feel more confident in my ability to support others. Thank you to Soundcastle, for such a meaningful and empowering experience!Posted on Heather BarlowTrustindex verifies that the original source of the review is Google. fantastic, informative training, delivered by an amazing host. so much to think about but I feel much better equipped to start the conversation. Thank you.Posted on Femi LabadTrustindex verifies that the original source of the review is Google. I completed the Soundcastle First Aid Mental Health training and had a great experience. Hannah was such an engaging trainer and handled every topic with such grace and knowledge. I would recommend this to anyone and I feel like I've gained so much extra insight and will be great use for my work.Posted on DanHelen HackneyTrustindex verifies that the original source of the review is Google. Completed Mental Health First Aid course with Soundcastle and it was brilliant. Engaging and informative, handled very sensitively. Would recommend to all to get this valuable training with Soundcastle.Posted on Amber Skye HigginsonTrustindex verifies that the original source of the review is Google. Fantastic mental health first aid training with HannahPosted on Jessica HarbyTrustindex verifies that the original source of the review is Google. I can highly recommend this organisation's Mental Health First Aid training to all of us working in community arts projects. I did the online course and came away feeling better placed to support those around me. Hannah created a supportive environment for all participants to explore what can be very difficult topics.
Training options and costs
For Organisations
Levels 1 & 2
We deliver Mental Health First Aid training in house for your team. Our training is designed to be modular and flexible – you can start with a half day Mental Health First Aid Awareness qualification (Level 1) or a one day Mental Health First Aider qualification (Level 2). We tailor our offer in response to your team’s particular mental health & wellbeing needs.
Costs start at £3,500 per day for groups of up to 10 trainees and can be scaled as needed for the size of your team.
Sessions can be delivered online or in person, at your location, across the UK.
By including senior staff members in the sessions, we can support you to initiate and develop a positive mental health and wellbeing cultural shift within your organisation.
For small to medium charities and not-for-profit organisations, social enterprises, and community groups with a turnover under £500,000 we offer up to a 50% discount, from £1,750 per day.
Why train with Soundcastle?
We are
business leaders and creative practitioners with a specialism in workplace and community wellbeing.
We are
experts working in community mental health settings so we can help you to help others.
Previous clients include:
Meet the trainers...
This is Hannah:
Hannah Dunster is a Soundcastle Co-Director and leads our Sussex music for mental health recovery programmes. She is a NUCO qualified First Aid Mental Health Trainer and SE Champion of the Culture Health & Wellbeing Alliance. She has a masters in Music Leadership from Guildhall School of Music & Drama and is an EMCC Qualified Coach.
Kate Golledge is a freelance theatre director and NUCO qualified First Aid Mental Health Trainer. She has a degree in Theatre Directing from the Liverpool Institute for the Performing Arts. She is Head of New Work for the National Youth Music Theatre, and Associate Artist of the Singapore Theatre Company. She is currently working with Disney Music Group to develop a world tour of a brand new entertainment format.
Meet Kate:
This is Gail:
Gail Macleod is a Soundcastle Co-Director and leads our London music for mental health recovery programmes. She is a NUCO qualified First Aid Mental Health Trainer and our Designated Safeguarding Lead. She has a masters in Music Leadership from Guildhall School of Music & Drama and is an EMCC Qualified Coach.
Assessment
Is carried out by one of our friendly trainers at the end of the training. It involves both a practical demonstration of first aid for mental health and a multiple-choice question paper.
Certification
Is awarded upon successful completion of the assessment. Qualifications are valid for three years. The learner will need to complete the full course again to requalify for a further three years.
Accreditation
Is provided by our training partner NUCO Training. NUCO have been training for 25 years and are regulated by Ofqual. Qualifications are recognised by the Regulated Qualifications Framework (RQF) and The Scottish Qualifications Authority (SCQF).
Get in touch
Contact Rachael for a chat, we look forward to supporting you on your mental health first aid journey